WHAT ARE MY SHOPPING OPTIONS?
We offer four! ways of shopping for your convenience:
1) You can shop in person at our shop in Taylor, 9607-98 Street, Monday-Friday 8:30-4:30. Although I do have to warn that I am always there, except when I'm not ;) If you're in Taylor, stop by and chance it. If you are making a special trip, send us a message on Facebook or Instagram, call us or email us. Errands need to be run but I do my best to be there!
2) in Fort St. John, check out the Artisan Farmhouse, 10059-102nd Ave or Backcountry 10120 Alaska Rd North. The Taylor Trading Post is open seasonally, 10356-100 Street and they also have delicious ice-cream ;) or check out the Chetwynd Visitor Centre, 5400 N. Access Road.
3) You can browse and buy online and then pick up in Taylor or FSJ.
4) Order online and have it shipped to your door (freight charges would apply).
HOW DO I ARRANGE LOCAL PICKUP?
Go through all the steps of purchasing, but then select “Local Pickup” from our shipping options at checkout and we’ll email you within a few days to let you know your order is ready for pickup in Taylor. We also use SJA Promo in FSJ as a pick-up depot :)
HOW SOON WILL MY ORDER BE READY?
If item is in stock, it will be pulled within 1-2 days. If it's not in stock, we'll need 5-7 days before it’s available for local pickup, or ready to be shipped.
WHAT IS YOUR RETURN POLICY?
We offer exchange only or instore credit. In the rare event that there is a mistake with your order or it's defective, we will definitely make it right. Please reach out If you think this may be the case to staygrounded@lattitude56.ca and we'll be happy to work with you.
WHAT IS YOUR EXCHANGE POLICY?
HOW DO I CHANGE MY SHIPPING ADDRESS?
By default, the last used shipping address will be saved into your Lattitude 56 account. When you are checking out your order, the default shipping address will be displayed and you have the option to change it if you need to.